Sewell Lexus of Dallas. Just had my first service and it was a significantly better experience than my previous Porsche and BMW. That said, Sewell is famous for their client service during vehicle service so it wasn't surprising.
I just took my GX in for its first service to address the notorious passenger seat massage not working and the brake squeal. The dealership told me Lexus is only sending them one brake replacement kit per month and they will have to call me when "mine" arrives which sounds like it could be a while.
Bumping this thread for a slightly different question related to the TPMS. We just had our first cold snap and my low pressure warning light is on because the spare tire is 5lbs below suggested pressure. I candidly don't care about my spare tire pressure unless it gets down <20lbs and don't want...
I got my GX from Sewell in May. They have an enormously long "interest" list (the most recent I heard from my sales guy a couple months ago was still at about 3k people. It's not technically a true order waitlist, which would undoubtably be much shorter, but it's an approximation depending on...
Sorry for the delayed replies, I’ve been on vacation for a bit. Yes it’s from Sewell and yes they put on an emblem and a rear plate frame, but they’re both black so it fits with the emblems.
Don’t notice any cabin noise, although I haven’t done any long freeway drives.
The stereo system is...
Do you have the bass turned up? I generally increase bass and treble levels while leaving the mid range. My previous car sounded amazing with clear and deep bass without distortion or interior rattles. The ML system is the opposite. It definitely gets loud and the high range is fine but the low...
I don’t think I have a problem with my ML system bass, other than it isn’t very good. The interior rattles and there’s no way to adjust crossover frequencies or anything. If feels like the sub is low quality and they have the upper limit frequency to the sub set too high. Combine that with the...
For what it's worth, I talked to my dealer connection yesterday and they said the stop sale was related to the plastic wrap/paint issue previously mentioned on this thread. I picked mine up last week and she said my unit didn't have any issue but they did have to buff and refinish one or two...