5000 Mile Service w/ Video

UFANS

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This week I went in for my 5000 mile service. Service included an oil change, tire rotation and inspecting all fuilds. I noted that the brakes squeak so they ordered parts to be installed at the next visit.

 
Is your dealer offering video recording via gopro/meta glasses or something? I've never seen anyone do this before
 
I've seen this at all the local Mazda dealerships. Anecdotally it varies a lot by dealership
 
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Our Dealership (Lexus of Seattle) always provides a video of the service. Was under the impression that all Lexus dealers do this.
 
Is your dealer offering video recording via gopro/meta glasses or something? I've never seen anyone do this before
Yep. Dealer sent me the video and asked me to call with any questions.
 
My oil change was free. They made it sound like the first oil change is free, so maybe I don't get a free one at 10K now.
Your dealer screwed up, good for you! Take it as a win and still get your 10k oil change.

For the complimentary 5,000-mile Lexus service, you receive a thorough multi-point inspection, tire rotation and pressure check, fluid level checks (coolant, brake, washer), and a brake system visual inspection, all focused on early issue detection and ensuring optimal performance before the 10,000-mile oil change interval.
What's Included:
What's NOT Included (at 5k):
 
My oil change was free. They made it sound like the first oil change is free, so maybe I don't get a free one at 10K now.
Correct. I had the choice of paying for a 5k or using the first free. I will now pay for the 10K or DIY. I do like having the dealer changes on the carfax.

I also changed it myself at less than 1k miles DIY. I have oil OCD issues. :LOL:
 
These inspection videos are painful. I always feel bad for the tech. Reminds me of this:
 
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Is your dealer offering video recording via gopro/meta glasses or something? I've never seen anyone do this before
Mazda service has been doing it for me for about 4 years now. They also have a service tracking portal so you know what it is done in real time.
I did not get anything like that at my local Lexus dealer.
 

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