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That’s wild, I can’t believe that this is becoming a common issue. I’ve got my 10k service coming up, so I’m hoping that bring it up yet again, but please let us know what feedback they give you at your dealership.Yup going through the same issue. Brought it up multiple times but they were only able to replicate the issue once and they put foam tap saying they fixed it but never did fix it. I’m at the dealership now tryna get this figured out since I’ve been living with this for 11k miles. Probably gonna escalate this issue to corporate if they can’t replicate or fix it
That’s wild, I can’t believe that this is becoming a common issue. I’ve got my 10k service coming up, so I’m hoping that bring it up yet again, but please let us know what feedback they give you at your dealership.
Yeah mine is the same metallic clicking noise like metal on metal noise whenever I go over bumps or uneven roads. Could be door could be b pillar who knows what the actual root cause is. I hope u get it figured out! Post updates !Thanks! I just watched those videos from the LC Forum and that seems a lot louder than what I'm experiencing. My noise sounds like glass crackling/metal tapping over uneven roads or bumps. When I close my door, it has a very similar sound, but South County Lexus told me that the rattle on the door is "normal", because they also showed me that it's like that on another GX that they had in for service.
Once I schedule my 10k in a week or 2, I am going to bring up the added insulation and show them the LC video to see if they can get this resolved. Let us know if their 2nd attempt on yours holds up. @rrk
I told them the same thing, but they will put miles on ur car and abuse ur car since nobody is respectful with peoples property these days. They put like 10 miles on my car trying to “replicate this issue. “ they had technicians, service advisors, and manager take it for a joy ride claiming they can’t replicate but as soon as I hopped back in the car I could hear it. My most recent visit didn’t fix the issue so next time the next step is to escalate it. They said they will park the car next time and I will come back the next day and personally drive the vehicle in the morning with a technician sitting in the backseat with her head next to the bpillar.Same exact issue on the passenger side B-pillar. Dropped off at the dealership yesterday (to investigate, along with 5K mile service), and will post an update.
I told them I didn't want it back until the issue was resolved.