You need to be careful about Lexus maintenance package. Read Lexus maintenance schedule about what you are getting. When I purchased my GX, the finance person tried to sell me the maintenance package, I asked what exactly is covered on the most expensive one, the guy said it would cover blah...
I bought VSA directly from Troy. The agreement is from Toyota Financial Services which owns both Toyota and Lexus. I called Toyota Financial Services, they told me the agreement is good for any Lexus dealer in US and Canada. I think there is no such thing that VSA can be only sold by lexus...
Thanks for all your reply. It turns out that it was a misunderstanding. The repair is not done yet. Dealer will notify me when parts arrive in 2 weeks. Advisor told me after I complained.
I just had my OT squeaky brake repair done a couple days ago. It still has squeaky sound and becomes louder and louder. I uploaded a video and sent to dealer. This is fixed based on TSB L-SB-0053-25 CODE BR2505. Anyone had repair work done before and if this fix worked for you? Is it a bad...
New car's alignment is sometimes off. Just get alignment next time. I noticed uneven wear for my 5K service on one tire. Dealer inspection report says 4 tires all at 10/32 which is BS. I measured myself before service. I guess they are trying to avoid warranty on tires for first year.
This is only oil change or including inspections. Sorry to mention, this is 5K with free maintenance, tire rotation and inspections. I just added additional oil change.