First some complaints:
The dealer didn’t fix the problem properly. After removing and reinstalling my headliner, they made a bunch of mistakes that are totally unacceptable for a Lexus: 1. They left out a lot of clips and screws (7 trunk clips + 1 fixing screw). These were hidden under the container cover below the trunk floor mat—something no customer would ever notice unless they took it apart again. 2. Many weatherstrips weren’t pressed in at all, just loose and falling off. Got cut once by the bare metal when vacuuming the trunk. 3. The overhead light and sunroof control map light came back with tons of scratches. 4. When I picked up the car, the rear dome light wasn’t even installed—it was literally hanging down from the roof. Long story short: I will never go to dealer to fix any rattle sound ever, just pay 25 bucks to Toyota TIS, get the repair manual, and do everything myself.
Back to the topic: The noise is coming from the upper water pipe bracket behind the passenger side C-Pillar. It may be broken, or possibly a quality control issue. The bracket is difficult to remove, so I placed a foam pad between it to prevent movement. When it moves, it creates a terrible metal-to-metal contact noise.
Now, the noise is pretty much gone, but I can still hear one or two clicking sounds when driving on poorly maintained roads since the foam pad is not a permanent solution.
The dealer didn’t fix the problem properly. After removing and reinstalling my headliner, they made a bunch of mistakes that are totally unacceptable for a Lexus: 1. They left out a lot of clips and screws (7 trunk clips + 1 fixing screw). These were hidden under the container cover below the trunk floor mat—something no customer would ever notice unless they took it apart again. 2. Many weatherstrips weren’t pressed in at all, just loose and falling off. Got cut once by the bare metal when vacuuming the trunk. 3. The overhead light and sunroof control map light came back with tons of scratches. 4. When I picked up the car, the rear dome light wasn’t even installed—it was literally hanging down from the roof. Long story short: I will never go to dealer to fix any rattle sound ever, just pay 25 bucks to Toyota TIS, get the repair manual, and do everything myself.
Back to the topic: The noise is coming from the upper water pipe bracket behind the passenger side C-Pillar. It may be broken, or possibly a quality control issue. The bracket is difficult to remove, so I placed a foam pad between it to prevent movement. When it moves, it creates a terrible metal-to-metal contact noise.
Now, the noise is pretty much gone, but I can still hear one or two clicking sounds when driving on poorly maintained roads since the foam pad is not a permanent solution.
