Mark Levinson Sound System

[arlissd]

This the Response from my second letter to Andrew Gilleland office:

Thank you for your most recent correspondence addressed to Mr. Gilleland, which has been forwarded to our Executive Offices of Lexus a Division Toyota Motor Sales, USA, Inc., for review and response.

Thank you for your valuable feedback regarding the performance of the Mark Levinson premium audio system with your Lexus vehicle. We truly appreciate your input and want to assure you that we are actively reviewing the impact this has had on your Lexus vehicle experience. Customer satisfaction is our top priority, and we are focused on exploring further opportunities to address the performance of our integrated audio systems.

For any updates regarding your Lexus vehicle, we kindly encourage you to continue to work with your dealership to stay informed about the latest developments. Your insights are important to us, and we remain committed to delivering the highest quality product experience.

 

[Mike'sGX]

That response looks like they are looking into your feelings and not committing to, or acknowledging, any investigations into the ML sound system shortcomings.

 

[arlissd]

Yes, that is correct.