Rear Hatch

dduquette

New member
Oct 28, 2024
11
0
Florida
I am having a random issue on the rear hatch close and lock button no working. There are times when I press the button and it just beeps without closing the rear hatch. All the doors are closed when this happens. That forces me to just press the close button on the rear hatch and then after the hatch is closed lock the car with the key fob or touching the door handles. I am not sure what is preventing the close and lock button from working.
 
Per the manual, the default standard state is close and “walk away” and you have to step away from the vehicle for it to start closing. I haven’t tried this myself, but decided to go through the manual after reading your post

Will need to go to dealer to switch to the direct close and lock it seems
 

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I am having a random issue on the rear hatch close and lock button no working. There are times when I press the button and it just beeps without closing the rear hatch. All the doors are closed when this happens. That forces me to just press the close button on the rear hatch and then after the hatch is closed lock the car with the key fob or touching the door handles. I am not sure what is preventing the close and lock button from working.
The glass isn’t fully closed
 
the tailgate wouldn't have opened if the glass was open.

Have you tried stepping away after pressing the "Close + Lock" button yet? I tried it on mine and it will close after the key is no longer detected in range
 
I have the same issue, and dealer can't figure it out. The glass door is not the problem. With every option to close (dash button, FOB, or button on hatch), nothing I do can shut the hatch. Just get a double beep.
 
I have the same issue, and dealer can't figure it out. The glass door is not the problem. With every option to close (dash button, FOB, or button on hatch), nothing I do can shut the hatch. Just get a double beep.
The most consistent thing for me has been pressing the button with the fob in my hand.
 
I have been having the same issue. I am beginning to think that it is the back seat safety feature. When I open the back door, it thinks I have put a child or pet in the back and won't close and lock. Thought I might try my theory out tomorrow. Only thing that makes sense since it doesn't do it all the time.🤷‍♀️
 

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