I just changed the oil on my wife's GX550 at 5,000 miles. There's supposed to be "free" scheduled maintenance at 5,000 and 10,000 miles. I looked at the details and found that the 5,000 scheduled maintenance only includes tire rotation. Everything else is just inspection. I religiously rotate the tires on our cars every 10,000 miles. In my opinion, rotating tires every 5,000 miles isn't significantly beneficial. I asked my wife to call our local dealership to find out if she really needed to bring it in. She called and was told that she did, so she made an appointment. She brought it in today and was told that it would be about an hour and a half. She was expecting for it to take 30 minutes or so and didn't have that much time to wait. So, she asked the customer service representative if she had to get the service done in order to maintain the warranty. The lady said that it would only impact the tire warranty. She then added that there isn't a tire (mileage) warranty. She then said that she guesses not. So, my wife left. Given the conflicting responses from this dealership, I'm not confident in their answers. From a warranty standpoint, does anyone know of a negative consequence to skipping the 5,000 mile dealership service? I'm going to have her bring it in at 10,000 for the "free" oil change and tire rotation.
Lexus 5,000 mile "free" maintenance (2 Viewers)
- Thread starter Bret_T
- Start date
Just went for my 5k this morning. Free oil and rotation, fluid top off and multiple inspections. Took 35 minutes. Went to the customer lounge and grabbed a snack and watched ESPN.
There is a definite wear difference between front and rear tires so rotation made sense in my case.
There is a definite wear difference between front and rear tires so rotation made sense in my case.
Free oil? An oil change isn't included, are you referring to something else?
Nice, I wish mine did that!
I dropped mine off - but they kept it overnight to have their way with it.
I don’t understand. My manual shows first service is 10k. My service count down shows about 8k and my mileage is around 2k. Where is the 5k service even shown?
I changed the oil at 1k and did a service at 5k. My next service is 10k
It's part of your purchase: Lexus Maintenance | Lexus.com
I am back from my 5000 miles service. I reported the shaking and vibration of my GX. My service rep informed me that the mechanic said, “that’s the way the UV was built and it normal.” On the service printout it shows “could not duplicate concern, normal ride for truck with A/T tires.” There was no mentions of the thud that heard from the transmission.
GX550 Forum Photos
GX550 Forum Photos
