Transmission down shift clunk, FIXED (1 Viewer)

I had a loud clunk pulling away from curb really slow thought I was rear-ended. There was a diagnostic saying see dealer with an engine alert. Before I could get to dealer next day see dealer disappeared. The inspector said there was a diagnostic but just must have been stuck. Really an $85k car with 10o miles just got stuck and clunked. Any more info would be helpful
 
For what it’s worth I now have 600 miles on it and the clunk happens almost every time I come to a stop if I try and stop smoothly.

I called Lexus and Albuquerque spoke to the service manager and was told that Lexus is aware of this issue and is working on a fix but there’s no fix or additional information available now,
 
So I had the same thing on brand new car <500 miles and it was clunking 2-1. I wound up disconnecting the negative on the battery for 15-20 minutes and it did help a good deal resetting the ECU. It went away completely for a bit then came back at probably 25% of the time. I've since been very deliberate at slowly coming to a stop and doing so by evenly depressing the brake and not letting up all the way to a complete stop as i've found if applying the break and going all the way to a dead stop the clunk doesn't happen for me as much. Might be all in my head but i've been trying to "train" the transmission to not shift as hard down into 1st as it starts to pick up that i'm not needing to accelerate and it has stopped happening as much now (~1800 miles). If I really slam on the break then quickly go to accelerate around that 12mph zone where it shifts down ~1k rpm it will often clunk but the smoother I am and the more I try to only go below 12mph if i'm coming to an absolute complete stop it's seemed to be getting better and "learning" to be smoother.

Can't wait for an actual fix but worth a shot to try different things in the meantime for what it's worth...
 
FWIW my OT+ also clunks when coming to a full stop right as the inertia is about to pivot from in motion to at rest. I've always tried to feather my brake pedal to make that moment as unnoticeable as possible in all my cars. In this car I simply cannot do that. I've found if you have light pressure on the brake pedal or try to feather it as its coming to a stop the clunk happens, but if you have more pressure on the brake pedal (enough that it results in a more abrupt stop) and just keep it there the transmission downshift clunk doesn't happen, its just a less graceful stop. It 100% seems programming related to me. It feels like when you're feathering the brake the transmission isn't quite sure what to do and makes a poor decision on when to downshift into first. I'd bet money if you could just tell it to not shift down to first until you're at a complete stop the issue would go away completely. There is something in the programming involving input from the brake pedal, acceleration, etc., and I think the nature of the direct drive transmission, that isn't set up correctly.

My transmission is butter smooth in almost every other shift scenario. Because I'd rather have a un-smooth stop than a messed up tranny, I've been braking harder than I normally would when coming up to red lights and stop signs. It rarely clunks if I follow this, and really only does it when I need to feather it for some reason and then it will catch me off guard and clunk (and royally piss me off).
 
I wonder if adjusting the idle speed a bit might have an effect.
I'm guessing you're thinking that dialing down idle rpms would result in less clunk? I'd think working on the trans programming makes more sense than adjusting idle speed. Seems like a bunch of other considerations go into idle speed. But I have no real idea with all of the drive by wire crap happening in these vehicles.
 
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